As we have previously communicated, we have made changes to our service provision for subscribers in the current financial year. We are moving towards the UKRO future state and expect to communicate to subscribers in March as to what you can expect from April 2025 onward.
The subscriber round-tables held in September 2024 have fed into these plans as well as ongoing iteration with the UKRO Steering Group. We are extremely grateful for the feedback we have received and for the patience and understanding of subscribers during this time.
For now, whilst we are unable to allocate all subscribers with a named European Advisor, please continue to get in touch with us via the NCP and UKRO mailboxes and one of the team will respond.
We are focusing our resources on responding to enquiries and on producing portal content; please continue to direct enquiries on MSCA, ERC and Widening to the relevant mailboxes, and send any general enquiries on any aspect of Horizon to ukro@ukro.ac.uk. For COST, please continue to write to cost.ukcnc@dsit.gov.uk.